Chris R Torrance Consulting will help your contact centre take the customer experience to the next level by putting people first.
I transformed customer relationships resulting in satisfaction ratings consistently above 90%.
What we do
Consulting & Customer Service Solutions
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Call Centre & Telephony Solutions
Helping your team identify & implement the right call centre telephony solutions from hardware to software. Including reviews & assessments of your existing products.
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Customer Service Training
Assist with Handle Time, building customer relationships and dealing with irate customers.